United Van Lines: FMCSA record check
This is a federal-record summary, not a review and not an endorsement. HaulHonest does not rank movers by paid placement. Always recheck the links below before you book; records change.
United Van Lines LLC
Carrier & more (see below)| Legal / DBA name | United Van Lines LLC, DBA United Van Lines |
|---|---|
| USDOT number | 77949 |
| MC / FF numbers | MC-67234; FF-9300 |
| USDOT status | ACTIVE; no out-of-service date shown on SAFER (checked 2026-11-03) |
| FMCSA registration (SAFER) | Entity type listed as CARRIER/SHIPPER/FREIGHT FORWARDER/BROKER. Operating authority includes Motor Carrier of Household Goods, Broker of Household Goods, and Freight Forwarder of Household Goods, plus property authorities. SAFER data as of 11/01/2026; page checked 2026-11-03. |
| Protect Your Move L&I table | Company detail (data dated 9/25/2026; checked 2026-11-03) marks Carrier: Yes (MC-67234), Freight Forwarder: Yes (FF-9300), and Broker: No. That differs from SAFER’s broker-of-HHG authority line, so open both sources yourself. |
| Safety rating | Satisfactory (rating date 02/16/2023 on SAFER and Protect Your Move) |
| Fleet size on federal records | SAFER: 4,731 power units, 3,424 drivers. Protect Your Move: 1,951 trucks, 2,780 tractors, 4,010 trailers. Numbers come from different FMCSA snapshots; treat them as size context for complaint counts, not a sales pitch. |
| Headquarters on record | SAFER physical address: 1245 JJ Kelley Memorial Dr Ste 200, Saint Louis, MO 63131. Protect Your Move lists 1 Premier Drive, Fenton, MO 63026. Phone on both: (636) 305-5000. |
| Uses own trucks & crews? | Unconfirmed from federal records alone. SAFER shows Motor Carrier of Household Goods authority and thousands of power units. Ask in writing who will load, drive, and deliver your shipment, and look up that company’s USDOT too. See carrier vs broker. |
| Service area | Interstate household goods authority on federal records. Confirm routes with the company before you pay. |
NCCDB household goods complaints (Protect Your Move)
FMCSA’s Protect Your Move company detail reports National Consumer Complaint Database (NCCDB) totals for the last four years. Larger fleets handle more moves and often show more raw complaints. A single complaint can sit in more than one category.
| Year | Total complaints |
|---|---|
| 2023 | 12 |
| 2024 | 18 |
| 2025 | 21 |
| 2026 (year to date on that snapshot) | 29 |
Top categories on that same snapshot for 2026 included claim settlement (12), loss and damage (11), pickup and delivery (6), and hostage goods (3). Recheck the live table; category counts change as new complaints arrive.
Check it yourself
- SAFER company snapshot for USDOT 77949
- Protect Your Move search results for USDOT 77949 (open the company name for complaint history)
- SMS overview for USDOT 77949
- FMCSA mover search
- How to file an FMCSA moving complaint
Last verified by HaulHonest: November 3, 2026. No paid ranking. No affiliate link on this page.
Sources checked this run
- FMCSA SAFER: United Van Lines LLC (USDOT 77949), systems date 11/01/2026, checked 2026-11-03
- FMCSA Protect Your Move company detail for United Van Lines, data dated 9/25/2026, checked 2026-11-03
- FMCSA SMS carrier registration for USDOT 77949, checked 2026-11-03
Plain-language summary of public federal records, not legal advice. DOT and FMCSA do not endorse movers based on registration status.